Frequently Asked Questions
Find answers to the most common questions about Cretavil Marketplace,
bookings, partner registrations and local services across Crete.
What is Cretavil Marketplace?
Cretavil Marketplace is a local tourism platform connecting travelers directly
with trusted businesses and service providers throughout Crete, including
accommodations, transfers, tours, boat trips, restaurants and local experiences.
Does Cretavil charge booking commissions?
Active Cretavil partners enjoy 0% commission on bookings made through the marketplace.
Partners communicate directly with customers without hidden fees or intermediaries.
How do I become a partner?
Simply complete the Partner Registration form. Once approved,
you will gain access to your Partner Dashboard and can start adding listings.
What types of businesses can join?
Villas, Hotels, Apartments, Car Rentals, Transfers, Boat Trips,
Tours, Restaurants, Water Sports, Wellness Services, Private Chefs
and other tourism-related businesses operating in Crete.
How long does partner approval take?
Most applications are reviewed within 24–48 hours.
Additional information may be requested when necessary.
Can I list multiple services?
Yes. Depending on your partnership package, you can operate in multiple
categories and multiple locations across Crete from a single account.
Can I operate in multiple locations?
Absolutely. Partners can select multiple destinations where they operate,
such as Chania, Rethymno, Heraklion, Agios Nikolaos, Elounda, Sitia,
Kissamos and other areas across Crete.
Do I need technical knowledge to create listings?
No. The dashboard is designed to be simple and user-friendly.
If needed, our support team can assist with listing creation and setup.
Can Cretavil create my listings for me?
Yes. Our support team can assist with creating and publishing listings
on your behalf for a small service fee if you prefer not to do it yourself.
How can I contact support?
You can contact our team anytime at:
welcome@cretavil.com