Privacy Policy

This Privacy Policy explains how Cretavil.com and Booking.Cretavil.com collect, use and protect information provided by visitors, travelers and business partners.

1. Introduction

Cretavil.com and Booking.Cretavil.com respect your privacy and are committed to protecting your personal information. By using our websites, submitting a booking request, contacting us or registering as a partner, you agree to the practices described in this Privacy Policy.

2. Information We May Collect

We may collect information such as your name, email address, phone number, business details, listing information, booking request details, messages, IP address, browser information and website usage data.

Business partners may also provide company names, service descriptions, locations, images, prices, contact details and other information required to create and manage listings.

3. How We Use Information

• To process booking requests and partner registrations
• To connect travelers with local businesses and service providers
• To manage marketplace listings and partner accounts
• To respond to messages, inquiries and support requests
• To improve website performance, content and user experience
• To send important updates related to the platform
• To prevent misuse, spam, fraud or unauthorized activity

4. Marketplace Communication

Cretavil.com and Booking.Cretavil.com operate as a marketplace platform. When a traveler submits a booking request or inquiry, relevant information may be shared with the selected partner business so that the partner can respond directly.

Any further communication, agreement, payment or service arrangement takes place directly between the traveler and the partner business.

5. Cookies and Analytics

Our websites may use cookies, analytics tools and similar technologies to understand visitor behavior, improve performance, measure traffic and enhance the overall user experience.

Users can manage or disable cookies through their browser settings. Some website functions may not operate correctly if cookies are disabled.

6. Data Sharing

We do not sell personal information. Data may only be shared when necessary to operate the marketplace, respond to inquiries, provide services, comply with legal obligations or protect the platform from misuse.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse or alteration. However, no online platform can guarantee absolute security.

8. Data Retention

We retain information only for as long as necessary to operate the platform, manage partner accounts, respond to inquiries, comply with legal requirements and maintain business records.

9. User Rights

Users may request access, correction or deletion of their personal information, subject to applicable legal and business requirements. Requests can be sent to our support email.

10. Contact

For privacy-related questions or requests, please contact:

welcome@cretavil.com